We understand that every space and user has unique needs—whether you’re struggling to set up a smart lamp’s Wi-Fi connection, unsure how to mount a slim desk lamp on a narrow wall, or can’t find a lamp that fits your specific decor style (like a vintage ceramic base in a rare color or a macramé shade in a custom size).
Our personalized service addresses these pain points directly: For installation, we provide step-by-step support via 1:1 video calls (to walk you through wiring or app pairing), downloadable graphics guides (with clear photos of each step), and even referrals to local professional installers for larger or more complex setups (like multi-lamp smart systems). For customization, we work with our workshop to adjust key details—choose from 3 additional fabric shades for accent lamps, request a shorter/longer gooseneck for desk lamps, or even tweak the color temperature range of smart lamps to match your sleep schedule.
Get quick help for lamp setup, malfunctions, or part replacements—our team responds within 24 hours to solve your issues.
Need help picking lamps? We offer free tips on style matching, brightness choices, and smart function selection for your space.
All lamps are safely packaged to avoid damage, with 3–5 day shipping. Track your order in real time via our website.
Enjoy a 2-year warranty on all lamps. If you’re unsatisfied, return or exchange within 30 days for free.
