Log into your account, go to “Order History,” and click “Track” next to your order. You’ll also receive a tracking link via email once your package ships.
Standard shipping takes 3–5 business days. Shipping is free for orders over $50; orders under $50 cost $4.99.
Yes—return/exchange unused, undamaged lamps within 30 days of delivery. We cover return shipping and process refunds within 3–5 days.
Download our app, turn on the lamp, select “Add Device” in the app, and follow prompts to connect to your 2.4GHz Wi-Fi.
We accept credit cards (Visa, Mastercard), PayPal, Apple Pay, and Google Pay for secure checkout.
Our support team replies to emails, live chats, and calls within 24 business hours to solve issues like setup or malfunctions.
Yes—we customize lamp shades (fabric/color) and gooseneck lengths. Contact us for a design preview; custom orders take 7–10 days.
All lamps have a 2-year warranty, covering manufacturing defects, LED bulb issues, and faulty controls. Normal wear is not included.
Most smart lamps work with Amazon Alexa, Google Home, and Siri Shortcuts—check the product page for specific compatibility.
No—wall-mounted lamps come with pre-included screws and anchors. We also provide a step-by-step video guide for easy installation.
Yes—we use non-toxic resin, recyclable aluminum, and washable, durable fabrics that meet global environmental standards.
Join our membership program—repeat customers get 10% off all orders, plus exclusive early access to new products and sales.
